website privacy policy
This section sets out the details of Nat Bolonkin’s website privacy policy in relation to information collected and used for business and marketing communications.
What information do we collect from you?
The data we collect may be personal data and may include your information including but not limited to your name, email address and phone number.
How do we collect information from you?
We collect the personal data that you may volunteer via: our website’s contact email address.
How will we use the information about you?
The personal data collected will be used to contact you in relation to your counselling.
Will your personal data be shared with third parties?
Under no circumstances will we ever sell personal data to anyone.
Security
We do not give you the option of using an insecure transmission method to send us your personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
Unauthorised access;
Improper use or disclosure;
Unauthorised modification.
Rights for access to personal data
Under certain circumstances, you have rights under data protection laws in relation to your personal information, as follows:-
a) Request access to your personal information
You have a right to request a copy of the personal information that we hold about you. Please use the contact details at the end of this policy if you would like to exercise this right, or any of the rights listed below. If you are a European citizen and consider our use of your personal information to be unlawful, you have the right to lodge a complaint with the UK’s supervisory authority, i.e. the Information Commissioner’s Office.
b) Request correction of your personal information
You have the right to request that we correct the personal information we hold about you, although we may need to verify the accuracy of the new information you provide to us.
c) Request erasure of your personal information
You have the right to request that we delete or remove personal information where there is no good reason for us continuing to process it. Please note that we may not always be able to comply with your request for erasure if there are specific legal reasons- which will be notified to you at the time of your request.
d) Object to processing of your personal information
You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
e) Request restriction of processing your personal information
You have the right to request that we suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
f) Request transfer of your personal information
You have the right to request that the personal information we hold about you is transferred to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
g) Right to withdraw consent
In circumstances where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Please also note the following:-
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Opting out
We will always keep your rights and interests at the forefront. You have the right to opt out of any of this processing at any time. If you wish to do this, please email natbolonkin@protonmail.com.
Cookies
Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information. This helps us to understand visitor behaviour, to remember your preferences and improve user experience.
How we use cookies
Nat Bolonkin makes limited use of cookies while you are browsing the website. We generally only use session-based cookies, which are deleted when you close your browser. Our cookies are anonymous, containing no information that can identify you personally.
We do use some third-party widgets on the site, such as Google Analytics. These widgets may set cookies. However, the cookie information from these sites is usually anonymous, unless you are logged in to those third-party systems while you are on our site.
By using this website, you consent to the storing of the cookies listed below. We may also use some cookies that are not listed – these will contain no personal information about you. You can disable cookies by selecting the appropriate settings on your browser, although this means you might not be able to use the full functionality of our website.
What cookies do we use?
Google products
This website uses Google Analytics, a web analytics service provided by Google, Inc.
Google Analytics uses cookies to help analyse how the website is used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
We also use separate Google products similar to Analytics. These are Optimize, which is used to carry out tests to improve user experience, Tag Manager, which tracks actions on our site, and Search Console, to analyse website performance.
Google will not associate your IP address with any other data held by Google.
External links
Pages on the Nat Bolonkin website include links to relevant content within natcounselling.co.uk, as well as to external sites. External links are selected and reviewed when the page is published. However, Nat Bolonkin is not responsible for the content or accessibility of external websites. The inclusion of a link to an external website from natcounselling.co.uk is not an endorsement of that website or the site's owners (or their products/services).
This policy was last updated on 16 September 2022.